MUPB News & Awards

October 21, 2010

On-Line Bill Pay

Filed under: General,Notices and Advisories — Admin @ 6:05 pm

Our on-line bill pay feature is back up and running.

Visit our webpage and select “Pay Your Bill Online” to access this feature.

Discolored Water

Filed under: General,Notices and Advisories — Admin @ 5:59 pm

Customers have made inquires regarding the rusty color in their water.  There is no reason to be concerned using the water for consumption.

Three things have caused the discoloration of the water.

First, the Cave Run Corp of Engineers are pulling water from the bottom of the Cave Run Lake.  Normally, at this time of the year, the temperature of the water has changed to cooler temperatures and the Corp of Engineers would pull from the middle to the top of the lake. We spoke with Mark Phillips out of the Corps main office in Louisville and he said with the unseasonal warmer temperature we have been having, this has caused them to pull water from the bottom of the lake.  They are trying to preserve a trout population to satisfy the department of Fish and Wildlife. We have been successfully treating this very dirty and full of iron water.  All of our water tests have been in total compliance.  The additional treatment has been very costly.  This additional treatment has also “weakened” the inner coating on the waterlines.  We treat the water with chemicals that will build an inner coating in our water lines to prevent rusting and iron from getting into the water.  The Corp is now pulling part of the water from the middle of the lake blending with the water being pulled from the bottom of the lake.  This has been a big help.  The influent water to our plant started clearing up Tuesday night.

Second, Saturday morning there was a house fire.  When the firefighters were putting the fire out, they opened three water hydrants full blast causing the “weakened” inner coating or our water lines to be stripped.  We totally understand why they had to do that.  They did a wonderful job fighting the fire.  The iron from these pipes bleed into our water system causing the discoloration throughout our whole system.  It doesn’t take a lot of iron to cause the discoloration.

Third, we were doing a tie-in to the new Center of Health Education and Research Facility at St. Claire late last week.  This happened prior to customers noticing iron in the lines but may have caused air to get trapped in the lines which tend to give the water a milky look.

The water is safe to drink and use.  We took additional tests during these events and all test results are good.  By pulling off the bottom of the lake you may also detect a less desirable taste and/or odor with your water.   If you chill the water in the refrigerator before consuming it may help improve the odor and the taste.

We apologize for any inconvenience that this may have caused for customers.  This is a problem that was beyond our control and we want to thank all of our customers for their patience.

October 19, 2010

On-Line Bill Pay Unavailable

Filed under: General,Notices and Advisories — Admin @ 3:18 pm

Until further notice, our on-line bill pay will be unavailable.  We are working to get it back online as soon as possible.

Thank you for your patience.

October 14, 2010

Boil Water Advisory Lifted

Filed under: General,Notices and Advisories — Admin @ 3:11 pm

The boil water advisory for residents and businesses on Fleming Ave, Second St. (from Fleming Ave to Tippett St) and N Hargis Ave. has been lifted.

Again, MUPB wishes to thank you for your patience and we apologize for any inconvenience this may have caused you.

Fall Hydrant Flushing Schedule

Filed under: General,Notices and Advisories — Admin @ 3:09 pm

The Morehead Utility Plant Board will be conducting their annual fall flushing of distribution lines the week of October 25th through the 29th. Hydrants throughout the system will be flushed to remove normal sediments that can collect over time. Please check for discolored water before doing laundry, washing dishes or other uses. If your water is discolored, run your faucet until it clears.

If you need further information please contact the Morehead Utility Plant Board at 606-784-5538. Below is a schedule of the dates and areas that will be effected. We will adhere to this schedule as much as possible, but if there are any changes we will place an updated announcement on the web site.  Thank you.

Monday Oct. 25th – Morehead Water Treatment Plant – KY 519

Farmers, Lakeview Heights, Pleasant Valley, KY 801 S., Green Valley Acres, Hill n Dale and Pretty Valley Subdivision.

Tuesday Oct. 26th – West of KY 32 N

Green St, Clearfield St., West Sun St., Heritage Place, Old Flemingsburg Rd., Crestview Estates,

Meadowood, Pinecrest, Trademore Shopping Center and surrounding area.

Wednesday Oct. 27th – East of KY 32 and US 60

Main St., First St., Tolliver Addition, City Park, Rodburn School, Criqueside Trailer Park and surrounding area.

Thursday Oct. 28th – Second St. Area

Allen Ave., Knapp Ave., Bays Ave., Lyons Ave., Wilson Ave., Fifth St. and surrounding area.

Friday Oct. 29th – East of KY 32 North

Second St., to Interstate Mobile Home Park, Holiday Estates, Bartlett Hollow and surrounding area.

The Morehead Utility Plant Board takes this opportunity to thank you for your patience and cooperation in this matter.

October 13, 2010

Wastewater Treatment Plant Meeting Discharge Levels

Filed under: General — Admin @ 3:28 pm

The MUPB Wastewater Treatment Plant has been meeting the state discharge limits since the first week of September, and therefore the no swimming/no contact advisory has been lifted.  We wish to thank all of our customers for your patience and understanding in getting our Wastewater Plant back in compliance from the flood damage.

Boil Water Advisory

Filed under: General — Admin @ 11:38 am

Morehead Utility Plant Board has issued a boiled water advisory for residents and businesses on Fleming Ave, Second St. (from Fleming Ave to Tippett St) and N Hargis Ave after 10 p.m.  Tuesday, Oct. 12th.  This advisory is due to a main water line tie in. Customers are advised to boil drinking water until samples can be taken and evaluated.

October 8, 2010

Boil Water Advisory Lifted

Filed under: General — Admin @ 8:08 pm

A boil water advisory that was issued for Fleming Ave., West Second Street from Fleming Ave. to Tippet Ave., North Hargis and West Main St. from Blair Ave to Hargis Ave has been lifted.

Again, MUPB wishes to thank you for your patience and we apologize for any inconvenience this may have caused you.

October 7, 2010

Boil Water Advisory

Filed under: General,Notices and Advisories — Admin @ 7:27 pm

A boil water advisory has been issued for Fleming Ave., West Second Street from Fleming Ave. to Tippet Ave., North Hargis and West Main St. from Blair Ave to Hargis Ave. This is from contractors doing tie ins for new Second St. road construction

MUPB wishes to thanks for your patience and we apologize for any inconvenience this may have caused you.

Water Taste

Filed under: General,Notices and Advisories — Admin @ 7:24 pm

We have had inquires regarding our water change in taste.  The water does seem to have a change in taste.  MUPB is confident that your water is safe to drink.  We test it regularly and have had no issues with our test results being out of compliance.  We believe the reason for the change in taste is due to the cave run lake turn over.  The lake turns over when the temperature gets colder and the warm water on the bottom of the lake comes to the top (warm water rises).  This can cause taste and odor problems.  It does this each year however this year seems a bit more noticeable most likely because of the speed of temperature change being so drastic.  It any event it should be short lived and hopefully within a few weeks we should be back to the great tasting water we normally have

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